Intermittent Failures on Ebooks/AudioBooks download- due to an issue in our vendor's side.

Incident Report for Rakuten Kobo System

Resolved

This incident has been resolved.

Posted May 31, 2024 - 06:07 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted May 30, 2024 - 17:54 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 30, 2024 - 16:09 EDT

Update

We are continuing to work on a fix for this issue.

Posted May 30, 2024 - 14:21 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted May 30, 2024 - 13:59 EDT

This incident affected: Apps & Ereaders (Content Downloads).