Images not loading on Kobo Desktop and Mobile Application

Incident Report for Rakuten Kobo System

Resolved

The issue is now resolved for majority of the users.

Posted Feb 29, 2024 - 13:07 EST

Monitoring

The changes have been deployed and the team is currently monitoring.

Posted Feb 29, 2024 - 11:48 EST

Identified

The team has identified the issue and are working on a fix

Posted Feb 29, 2024 - 11:40 EST

Investigating

Kobo team is currently investigating the issue.

Posted Feb 29, 2024 - 09:47 EST

This incident affected: Kobo.com (Browse).