Partner API Timeout

Incident Report for Rakuten Kobo System

Resolved

The incident has been resolved at 12 AM EST.

Posted Sep 10, 2024 - 00:19 EDT

Monitoring

The team is monitoring the issue as they are not observing any further timeouts

Posted Sep 10, 2024 - 00:11 EDT

Investigating

Kobo teams observed slowness in Partner API and are currently investigating this issue

Posted Sep 09, 2024 - 22:22 EDT

This incident affected: Retail Partners.