Site Outage- August 16-2023

Incident Report for Rakuten Kobo System

Resolved

This incident has been resolved.

Posted Aug 16, 2023 - 02:51 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 16, 2023 - 02:39 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 16, 2023 - 02:39 EDT

Update

We are continuing to investigate this issue.

Posted Aug 16, 2023 - 02:11 EDT

Investigating

We are currently investigating this issue.

Posted Aug 16, 2023 - 02:11 EDT

This incident affected: Kobo.com (Browse, Purchase, User Libraries).