Kobo Downloads are Failing

Incident Report for Rakuten Kobo System

Resolved

This incident has been resolved.

Posted Nov 29, 2024 - 23:47 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 29, 2024 - 23:37 EST

Update

We are continuing to work on a fix for this issue.

Posted Nov 29, 2024 - 23:36 EST

Identified

The issue has been identified and fix has been implemented.

Posted Nov 29, 2024 - 23:15 EST

Update

We are continuing to investigate this issue.

Posted Nov 29, 2024 - 23:14 EST

Investigating

Kobo teams are investigating the issue

Posted Nov 29, 2024 - 20:06 EST

This incident affected: Apps & Ereaders (Content Downloads).