Kobo Writing Life Dashboard is not loading

Incident Report for Rakuten Kobo System

Resolved

Mitigation actions have been implemented, post that Kobo Writing Life Dashboard issue has been resolved at 6 PM EST on 4th Feb

Posted Feb 06, 2025 - 10:44 EST

We are continuing to monitor for any further issues.

Posted Feb 04, 2025 - 19:10 EST

We are continuing to monitor for any further issues.

Posted Feb 04, 2025 - 18:28 EST

Kobo teams restarted the worker and added one API replica as a temporary fix. Further investigations and fixes will continue tomorrow.

Posted Feb 04, 2025 - 18:19 EST

The issue is recurring since 6 AM EST. The team is investigating.

Posted Feb 04, 2025 - 08:54 EST

This incident affected: Kobo Writing Life.