October 12 Site outage

Incident Report for Rakuten Kobo System

Resolved

This incident has been resolved.

Posted Oct 12, 2023 - 21:56 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 12, 2023 - 21:54 EDT

Update

We are continuing to investigate this issue.

Posted Oct 12, 2023 - 21:40 EDT

Investigating

We are currently investigating this issue.

Posted Oct 12, 2023 - 21:34 EDT

This incident affected: Apps & Ereaders (Purchase, User Libraries, Content Downloads) and Kobo.com (Purchase, User Libraries).